1. Introduction & Commitment to Privacy
Welcome to DraftKings Casino ("we," "our," or "us"). We are deeply committed to
protecting the privacy, confidentiality, and security of your personal data. This Privacy Policy
outlines how we collect, use, store, share, and safeguard personal information obtained when you
access our online casino portal at https://eng-en-draftkingscasino.com, register an
account, participate in real-money slots, sweepstakes, or utilize our integrated gaming services.
2. Information We Collect
To deliver a compliant and high-performance iGaming experience, we collect several types of information:
- Personal Identity Information: Full legal name, date of birth, residential address, email address, phone number, and Social Security Number (SSN) fragments for identity verification and KYC (Know Your Customer) compliance under state regulations.
- Geolocation Data: Precise physical location coordinates collected via state-mandated software (such as GeoComply) to confirm physical presence within authorized jurisdictions (NJ, PA, MI, WV, CT, RI).
- Financial & Transaction Logs: Deposit history, withdrawal details, payment method tokens (PayPal, debit cards, online banking), wager amounts, and win/loss records.
- Technical & Usage Data: IP address, device hardware specs, operating system, browser type, cookies, and interaction metrics across desktop web and mobile apps.
3. How We Use Your Information
We process your personal information strictly for legitimate operational and legal purposes:
- Fulfilling state licensing requirements and verifying legal gaming age (21+).
- Executing seamless single-wallet cross-product transactions (Casino, Sportsbook, Daily Fantasy).
- Accruing, calculating, and redeeming Dynasty Rewards Crown points and tier status.
- Preventing underage gambling, identity theft, money laundering, and fraudulent wagers.
- Sending transactional notifications, security alerts, and optional promotional bonus credits.
4. Data Sharing & Third-Party Disclosures
DraftKings Casino does not sell your personal information to third-party data brokers. We share data only with trusted entities necessary to operate our licensed gaming platform:
- State Regulatory Authorities: State gaming control boards (e.g., NJDGE, PGCB, MGCB, WVLCC, DCP) for regulatory audits, tax reporting, and self-exclusion enforcement.
- Payment Processors: PCI-DSS compliant financial institutions, PayPal, and banking partners to execute secure 24-hour deposits and withdrawals.
- Geolocation & Verification Services: Authorized software partners like GeoComply to validate location compliance prior to wager placement.
5. Bank-Grade Security & Data Protection
We employ robust technological and organizational security safeguards, including end-to-end 256-bit SSL (Secure Sockets Layer) encryption, strict firewalls, multi-factor authentication (2FA), and regular independent security audits. All stored financial credentials adhere to strict Payment Card Industry Data Security Standards (PCI-DSS).
6. Your Privacy Rights & State-Specific Controls
Depending on your state of residence (including California, New Jersey, Pennsylvania, and Michigan), you possess specific privacy rights:
- Right to Access: Request a complete record of personal data collected about your account.
- Right to Rectification: Update or correct inaccurate personal information.
- Right to Deletion: Request account closure and data purging, subject to statutory tax and regulatory recordkeeping retentions.
- Opt-Out Options: Unsubscribe from marketing communications and manage cookie preferences anytime.
7. Contact Us Regarding Data Privacy
If you have questions, concerns, or requests regarding this Privacy Policy or your personal
information, please contact our Data Protection Officer at
[email protected] or reach out through our 24/7 online member support
portal.